–– Daily meal plans that consists of complimentary continental breakfast, low-cost lunch (variety of soups, sandwiches, and salads), and a restaurant quality dinner. –– Activity program that consists of many types of planned activities, scheduled outings and educational seminars. Self directed activities are promoted by providing space and supplies. –– Maintenance of all systems, equipment and space that are supplied by the owner. –– Utilities are included (electricity, basic cable TV, garbage and water/sewer). –– Residents can select upgraded TV programming, telephone and high speed internet services (billed separately). –– Weekly housekeeping services. –– Transportation includes scheduled free (to shopping and medical providers as designated) and special requests for a charge. –– Emergency response call system. –– A 24 hour reception desk available to assist residents and visitors. –– A customer service function to address resident or family issues available during regular business hours. Villa / Tuscany Model (Unit A,B) –– Controlled entry to the campus. –– Cooperative arrangements with home health agencies and other third party medical services. –– A full complement of managers during regular business hours and a scheduled manager on duty for weekends and holidays.